1. Introduction
Welcome to SmartEduHub, an educational platform operated by gdigitalpay.
By accessing or using our website, creating an account, enrolling in a course, making a payment, or using any service provided through SmartEduHub, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use the relevant services.
Business Name: gdigitalpay
Website: gdigitalpay.com
Email: info@gdigitalpay.com
Phone: 0772223191
Address: Colombo, Sri Lanka
2. Definitions
In these Terms:
“SmartEduHub” means the educational platform operated by gdigitalpay.
“We”, “us”, and “our” mean gdigitalpay and SmartEduHub.
“User”, “you”, or “your” means any person accessing or using our website or services.
“Student” means a user who accesses or enrols in educational services.
“Instructor” or “Teacher” means an authorised person providing educational content through the platform.
“Course” means an educational course, lesson, programme, class, or related educational service made available through SmartEduHub.
3. Eligibility and User Accounts
Certain SmartEduHub services may require registration.
When creating an account, you agree to provide information that is accurate and reasonably up to date.
You are responsible for:
Keeping your login credentials confidential
Maintaining the security of your account
Not sharing your account with unauthorised persons
Not using another person’s account without permission
Notifying us if you believe your account has been compromised
We may take reasonable steps to protect the security of accounts and services.
4. Educational Services
SmartEduHub provides digital educational services, which may include:
Online courses
Lessons
Learning materials
Assessments and quizzes
Assignments
Student learning features
Instructor-related services
Virtual or online classroom facilities
Other educational services introduced from time to time
The exact content and features available may vary according to the course or service purchased.
5. Course Information
Before purchasing a course, users should review the available course information, including where applicable:
Course title
Description
Price
Available learning content
Access conditions
Duration or access period
Any additional requirements
We aim to provide accurate course information. However, educational content may occasionally be updated, corrected, improved, or replaced.
6. Course Access
After successful payment verification and completion of the applicable enrolment process, access to a purchased course may be provided through the user’s account.
Course access may depend on:
Successful payment
Account status
Course availability
The access period specified for the relevant course or service
Compliance with these Terms
We reserve the right to restrict or suspend access where reasonably necessary for security, fraud prevention, misuse, legal compliance, or violation of these Terms.
7. User Conduct
Users must use SmartEduHub lawfully and responsibly.
You must not:
Attempt to gain unauthorised access to another account
Circumvent website security
Interfere with the operation of the website
Upload malicious software or harmful code
Use the platform for fraudulent purposes
Misrepresent your identity
Copy or redistribute protected course materials without permission
Sell, share, or commercially redistribute course access without authorisation
Record, reproduce, or distribute protected classes or educational content without appropriate permission
Use the platform to harass, threaten, abuse, or harm others
Use the platform for unlawful activities
8. Educational Content and Intellectual Property
Unless otherwise stated, SmartEduHub course materials, website content, branding, text, graphics, videos, documents, educational resources, designs, and other materials are protected by applicable intellectual-property laws.
Purchasing or accessing a course does not transfer ownership of the underlying educational content to the user.
Users receive a limited, personal, non-transferable right to access the purchased educational materials for the permitted educational purpose.
You may not reproduce, sell, publish, distribute, commercially exploit, or make protected course materials available to others without appropriate permission.
9. Confidentiality of Educational and Business Materials
Certain SmartEduHub educational resources, technical arrangements, operational processes, business practices, internal workflows, and commercial information may be confidential.
Users must not attempt to obtain, disclose, reproduce, or commercially exploit confidential information that is not intended for public distribution.
Nothing in these Terms requires gdigitalpay to publicly disclose proprietary business strategies, internal systems, technical configurations, security arrangements, future plans, or confidential operational information, except where disclosure is required by applicable law.
10. Instructor and Student Responsibilities
Instructors are responsible for providing educational content and services in accordance with the arrangements applicable to their role.
Students are responsible for participating appropriately, respecting instructors and other students, and following applicable course rules.
SmartEduHub may establish reasonable educational, technical, and administrative rules to maintain a safe and effective learning environment.
11. Payments
Prices displayed on the website are applicable to the relevant course or service at the time of purchase, unless otherwise stated.
Where applicable, payments may be made using the payment methods made available on the website.
For bank-transfer payments, users may be required to provide payment confirmation or receipt information so that the transaction can be verified.
A course enrolment is not considered fully confirmed until the applicable payment has been successfully verified.
12. Payment Verification
Where manual payment verification is required, users agree to provide accurate payment information.
We may delay activation of course access while a payment is being verified.
If a payment cannot be verified, we may contact the user for additional information reasonably necessary to resolve the issue.
Users must not submit false, altered, fraudulent, or misleading payment evidence.
13. Prices and Promotions
Course prices, discounts, promotions, and availability may change from time to time.
Unless expressly stated otherwise, a promotion applies only according to its published terms and period.
A change in price after a completed purchase does not automatically entitle a user to a refund of the difference.
14. Refunds and Cancellations
Refunds and cancellations are governed by our separate Refund and Cancellation Policy.
Users should review that policy before completing a purchase.
Nothing in these Terms is intended to remove or restrict any mandatory consumer rights or legal remedies that apply under applicable law.
15. Technical Availability
We aim to keep SmartEduHub available and functioning properly.
However, temporary interruption may occur because of:
Maintenance
Hosting or infrastructure problems
Internet or network failures
Security incidents
Third-party service interruptions
Software updates
Circumstances beyond our reasonable control
We will take reasonable steps to restore affected services when practical.
16. Third-Party Services
SmartEduHub may use or integrate with third-party services for functions such as:
Hosting
Payment processing
Security
Translation
Educational technology
Video conferencing
Forms
Website performance
Third-party services may have their own terms and privacy policies.
Users may be required to comply with those terms when directly using a third-party service.
17. Privacy
Our handling of personal information is described in our Privacy Policy.
By using SmartEduHub, you acknowledge that personal information may be processed as described in that Privacy Policy and in accordance with applicable law.
18. Account Suspension or Termination
We may suspend or terminate an account where reasonably necessary because of:
Serious or repeated violation of these Terms
Fraudulent activity
Payment abuse
Unauthorised access
Misuse of educational content
Threats to platform security
Unlawful activity
Other conduct that materially harms SmartEduHub, its users, or its services
Where appropriate, we may provide an opportunity to resolve an issue before taking action.
Termination does not remove obligations that should reasonably continue after termination.
19. Disclaimer
SmartEduHub provides educational services for learning and educational purposes.
We make reasonable efforts to maintain accurate and useful educational content, but we do not guarantee that every piece of educational information will always be complete, current, or error-free.
Educational results may vary between users and depend on many factors, including participation, effort, learning ability, and circumstances.
20. Limitation of Liability
To the extent permitted by applicable law, gdigitalpay will not be responsible for losses arising solely from circumstances beyond our reasonable control, including certain third-party service interruptions, internet failures, or unauthorised actions by third parties.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
21. Changes to These Terms
We may update these Terms from time to time to reflect:
Changes to our services
Changes to technology
Changes to our business operations
Changes to applicable laws or regulations
Improvements to user protection and platform security
Updated Terms will be published on this page with a revised “Last Updated” date.
22. Governing Law
These Terms are intended to be interpreted in accordance with the applicable laws of Sri Lanka.
Nothing in these Terms prevents a consumer from exercising any mandatory rights or remedies available under applicable law.
23. Contact Us
For questions regarding these Terms and Conditions:
gdigitalpay / SmartEduHub
Address: Colombo, Sri Lanka
Email: info@gdigitalpay.com
Phone: 0772223191
End of Terms and Conditions
