1. Who We Are
This Privacy Policy explains how gdigitalpay, operating the SmartEduHub educational platform, collects, uses, stores, protects, and handles personal information when you use our website, educational services, courses, accounts, forms, payment facilities, and related services.
Business Name: gdigitalpay
Website: gdigitalpay.com
Email: info@gdigitalpay.com
Phone: 0772223191
Address: Colombo, Sri Lanka
For the purposes of this Privacy Policy, “we”, “us”, and “our” refer to gdigitalpay and the SmartEduHub service.
We respect the privacy of our students, instructors, parents or guardians, visitors, customers, and other users.
2. Information We Collect
Depending on how you use SmartEduHub, we may collect information such as:
- Name
- Email address
- Telephone or mobile number
- Username and account information
- Password information in securely managed form
- Course enrolment and learning-related information
- Instructor or student profile information
- Information submitted through website forms
- Information provided when contacting us
- Order and transaction information
- Payment-related information required to verify a transaction
- Information contained in payment receipts submitted to us
- IP address
- Browser and device information
- Website usage information
- Cookies and similar technical information
We only seek to collect information that is reasonably necessary for providing, maintaining, securing, and improving our services.
3. Student and Instructor Information
If you register as a student, instructor, or other authorised user, we may process information necessary to:
- Create and manage your account
- Provide access to educational services
- Manage course enrolments
- Manage learning activities
- Communicate with you regarding your account or courses
- Provide instructor or student-related functions
- Maintain the security and proper operation of the platform
Users should provide accurate information and should not submit personal information belonging to another person without appropriate authority.
4. Course and Learning Information
When you enrol in or participate in courses, we may process information relating to:
- Courses in which you are enrolled
- Course progress
- Lessons and learning activities
- Quiz or assessment activity where applicable
- Assignments or other educational submissions where applicable
- Instructor-student interactions through supported platform features
This information is used to operate and administer the educational services.
5. Orders and Payments
SmartEduHub may use online commerce and payment-related systems to process course orders and payments.
Where payment is made by bank transfer or another supported manual payment method, we may receive information such as:
- Order information
- Payment reference information
- Transaction details
- Payment receipt information
- Information necessary to verify and confirm payment
We do not request or intentionally store full bank-card numbers, CVV/security codes, or banking passwords through our website.
Payment information may also be processed by third-party payment, banking, hosting, communication, or technology providers where necessary to provide the requested service.
6. Bank Transfer Verification
Where bank transfer payment is offered, customers may be asked to provide payment confirmation or receipt information.
Such information is used only as reasonably necessary to:
- Verify the payment
- Match the payment with an order
- Confirm enrolment or service activation
- Prevent fraud or payment-related misuse
- Maintain appropriate financial and transaction records
Users should avoid sending unnecessary confidential financial information when submitting a payment confirmation.
7. Forms and Communications
Information submitted through our website forms, registration forms, contact forms, or other communication channels may be used to:
- Respond to enquiries
- Provide requested services
- Communicate about courses or accounts
- Verify information
- Provide customer support
- Maintain appropriate service records
We may use appropriate internal operational procedures, systems, educational workflows, security practices, and business processes to operate SmartEduHub.
Certain internal methods, systems, workflows, business strategies, technical arrangements, and operational practices may be confidential and are not intended for public disclosure. We will not disclose confidential business information except where reasonably necessary to provide our services, protect our users or systems, comply with legal obligations, or where disclosure is otherwise authorised.
This confidentiality provision does not prevent us from providing information about personal-data processing where such disclosure is required by applicable data-protection law.
8. Cookies
SmartEduHub may use cookies and similar technologies to support website functionality, account sessions, preferences, security, and website performance.
Cookies may be used for purposes such as:
- Maintaining login sessions
- Remembering user preferences
- Supporting website functionality
- Improving website performance
- Helping us understand website usage
- Supporting security and fraud prevention
Users can manage or restrict cookies through their browser settings. Some website functions may not work correctly if necessary cookies are disabled.
9. Comments and Anti-Spam Protection
If users submit comments or other publicly visible content, information associated with that submission may be processed for purposes such as:
- Displaying the submitted content
- Identifying the contributor
- Preventing spam
- Moderating content
- Maintaining website security
Where applicable, technical information such as IP addresses and browser information may be processed for security and anti-spam purposes.
10. Third-Party Services
SmartEduHub may rely on trusted third-party service providers and technology platforms to operate parts of the website and services.
Depending on the features being used, these may include providers relating to:
- Website hosting and infrastructure
- Website security and caching
- Email delivery
- Contact and registration forms
- E-commerce and payment processing
- Educational/LMS functionality
- Virtual classroom or video-conferencing services
- Website translation
- Spam protection
- Other technical services necessary to operate the platform
Third-party providers may process information according to their own privacy policies and contractual or legal obligations.
We do not sell users’ personal information as a business practice.
11. Email and Account Communications
We may use email and related communication services to:
- Send account-related messages
- Verify user accounts or email addresses
- Send order and payment-related notifications
- Respond to enquiries
- Send important service or security notifications
- Provide communications directly connected with the services requested by the user
Users may receive necessary transactional or service-related communications even where they have not subscribed to optional promotional communications.
12. How We Use Personal Information
We may use personal information for purposes including:
- Providing and administering SmartEduHub
- Creating and managing accounts
- Providing courses and educational services
- Processing orders and payments
- Verifying transactions
- Communicating with users
- Providing customer support
- Maintaining website security
- Preventing fraud, abuse, and spam
- Improving website functionality and user experience
- Maintaining business and service records
- Complying with applicable legal obligations
- Protecting our rights, users, services, and systems
We will not use personal information for purposes that are incompatible with the purposes for which it was collected, except where permitted or required by applicable law.
13. Sharing of Personal Information
We may disclose or make personal information available where reasonably necessary to:
- Provide requested services
- Process payments or verify transactions
- Operate our website and educational platform
- Provide hosting, email, security, communication, or technical services
- Prevent fraud, abuse, or security incidents
- Comply with legal or regulatory requirements
- Protect the rights, property, safety, and security of users or gdigitalpay
- Respond to lawful requests from competent authorities
We do not disclose personal information to unrelated third parties for their independent marketing purposes merely because a user has an account with us.
14. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
Security measures may include appropriate access controls, authentication, secure communications, website security tools, backups, monitoring, and other measures appropriate to the nature of the information and the risks involved.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
15. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services
- Maintaining user accounts
- Managing course and transaction records
- Resolving disputes
- Preventing fraud and abuse
- Maintaining security
- Meeting legal, accounting, tax, or regulatory requirements
Different categories of information may therefore be retained for different periods.
When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.
16. Your Data Protection Rights
Subject to applicable law and any lawful limitations, individuals may have rights relating to their personal information, including rights to:
- Request information about the processing of their personal data
- Request access to personal information
- Request correction of inaccurate or incomplete information
- Request deletion or erasure where legally applicable
- Request restriction or objection to certain processing where legally applicable
- Exercise other rights provided under applicable data-protection law
Requests should be sent to:
Email: info@gdigitalpay.com
Phone: 0772223191
We may need to verify the identity of the person making a request before responding.
17. Children and Student Privacy
SmartEduHub is an educational platform and may provide services that are used by students who are minors.
Where a student is under the applicable age of consent or otherwise requires parental or guardian involvement under applicable law, appropriate parental or guardian authorisation may be required.
We do not knowingly seek unnecessary personal information from children.
Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us at:
info@gdigitalpay.com
We will take reasonable steps to review and respond to such requests in accordance with applicable law.
18. International and Third-Party Processing
Some technology or service providers used to operate SmartEduHub may process information in locations outside Sri Lanka.
Where personal information is processed through third-party services or transferred across borders, we seek to use appropriate safeguards and comply with applicable data-protection requirements.
The location and processing arrangements of third-party providers may change as our services and technology infrastructure develop.
19. Confidential Business and Operational Information
SmartEduHub may use internal educational, technical, operational, administrative, security, and business processes that are not publicly disclosed.
Nothing in this Privacy Policy requires gdigitalpay to publicly disclose confidential business strategies, proprietary systems, internal workflows, technical configurations, commercial arrangements, security mechanisms, future business plans, or other confidential information, except where disclosure is required by applicable law.
This provision does not limit any rights that individuals have under applicable data-protection legislation.
20. Third-Party Websites and Links
SmartEduHub may contain links, integrations, embedded content, or services provided by third parties.
When you leave our website or interact directly with a third-party service, that third party may process your information according to its own privacy policy and terms.
We are not responsible for the privacy practices of independent third-party websites or services.
We encourage users to review the privacy policies of third-party services before providing them with personal information.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to our technology
- Changes to our data-processing practices
- Changes to applicable legal or regulatory requirements
- Improvements to our privacy and security practices
The updated version will be published on this page with a revised “Last Updated” date.
22. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
gdigitalpay / SmartEduHub
Address: Colombo, Sri Lanka
Email: info@gdigitalpay.com
Phone: 0772223191
We will review privacy-related enquiries and respond in accordance with applicable law and the nature of the request.
23. Applicable Data Protection Law
We aim to handle personal information in accordance with applicable data-protection and privacy laws and regulations, including the applicable provisions of the Personal Data Protection Act No. 9 of 2022 of Sri Lanka, as amended from time to time.
Nothing in this Privacy Policy limits any mandatory rights or protections provided to individuals under applicable law.
Last Updated: August 17, 2026
End of Privacy Policy